Privacy Policy — Zenith Vidyalya Private Limited

1. Introduction

Zenith Vidyalya Private Limited ("Company," "we," "us," or "our"), a company incorporated under the Companies Act, 2013, with CIN: U85500HR2024PTC120388, is committed to protecting the privacy and personal data of our users. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website vidyalya.in and purchase or use our digital product "Modern Communication for Men in India."

By accessing or using our website and services, you consent to the practices described in this policy. If you do not agree, please do not use our services.

2. Information We Collect

2.1 Information You Provide Directly

Name — to identify you and personalise your experience
Email address — to deliver your purchased product and send transactional communications
Phone number — for order-related communications and customer support
Billing address — for GST invoicing and tax compliance purposes

2.2 Information Collected Automatically

Device information — browser type, operating system, device type
Usage data — pages visited, time spent, click patterns
IP address — for security, fraud prevention, and approximate geolocation
Cookies and similar technologies — as described in Section 6 below

2.3 Payment Information

We do not collect, store, or have access to your credit/debit card numbers, UPI PINs, or net banking credentials.

All payment processing is handled securely by our third-party payment gateway partners — Razorpay and Cashfree — who are PCI-DSS compliant. We only receive confirmation of successful or failed transactions along with a transaction reference ID.

3. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfil your purchase of the Modern Communication for Men in India guide
To deliver the digital product to your registered email address
To generate GST-compliant invoices
To provide customer support and respond to inquiries
To send transactional emails (order confirmation, access details, payment receipts)
To improve our website, content, and user experience
To prevent fraud and ensure the security of our platform
To comply with applicable laws and regulations

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to any third parties. We may share your data only in the following circumstances:

Payment processors — Razorpay and Cashfree, solely for processing your payment
Email service providers — to deliver transactional and product-related communications
Legal compliance — when required by law, court order, or government authority
Business transfers — in the event of a merger, acquisition, or sale of assets, with prior notice to you

5. Data Retention and Deletion

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Specifically:

Transaction records — retained for a minimum of 8 years as required under the Income Tax Act, 1961 and GST regulations
Account information — retained as long as your account is active or as needed to provide services
Communication records — retained for up to 3 years for customer support purposes

You may request deletion of your personal data at any time by emailing hello@vidyalya.in. We will process your request within 30 days, subject to any legal obligations that require us to retain certain data.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These include:

Essential cookies — necessary for the website to function properly (e.g., maintaining your session during checkout)
Analytics cookies — to understand how visitors interact with our website and improve performance
Marketing cookies — to deliver relevant advertisements and measure campaign effectiveness

You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of our website.

7. Digital Personal Data Protection Act, 2023 (DPDP Act) Compliance

As a company incorporated in India, we are committed to full compliance with the Digital Personal Data Protection Act, 2023. The following provisions apply:

7.1 Data Fiduciary

Zenith Vidyalya Private Limited acts as a Data Fiduciary under the DPDP Act, 2023. We determine the purpose and means of processing your personal data and are responsible for ensuring compliance with the Act.

7.2 Lawful Purpose and Consent

We process your personal data only for lawful purposes and based on your explicit, informed consent. Consent is obtained at the time of purchase or registration, and you may withdraw your consent at any time by contacting us at hello@vidyalya.in.

7.3 Data Minimisation

We collect only the minimum amount of personal data necessary to fulfil the stated purpose. We do not collect excessive or unnecessary information.

7.4 Purpose Limitation

Your personal data is used strictly for the purposes stated in this policy. Any change in the purpose of data processing will require fresh consent from you.

7.5 AI and Automated Data Handling

If we use any AI-based tools or automated systems to process your data (such as chatbots, analytics, or recommendation systems), we ensure:

No automated decision-making that significantly affects you without human oversight
Transparency about which AI tools are used and for what purpose
Your data is not used to train third-party AI models without your explicit consent

7.6 Consent for Minors

We do not knowingly collect personal data from individuals under the age of 18 years without verifiable parental or guardian consent, as required under Section 9 of the DPDP Act, 2023. If we become aware that we have collected data from a minor without appropriate consent, we will promptly delete such data.

7.7 Data Principal Rights

As a Data Principal (user), you have the following rights under the DPDP Act:

Right to access — request a summary of your personal data and processing activities
Right to correction and erasure — request correction of inaccurate data or deletion of your data
Right to grievance redressal — file a complaint with our Grievance Officer
Right to nominate — nominate another individual to exercise your rights in case of death or incapacity

7.8 Data Breach Notification

In the event of a personal data breach, we will notify the Data Protection Board of India and affected Data Principals as required under the DPDP Act, without unreasonable delay.

8. Security Measures

We implement appropriate technical and organisational measures to protect your personal data, including:

SSL/TLS encryption for all data transmission
Secure payment processing through PCI-DSS compliant gateways
Access controls and authentication for internal systems
Regular security reviews and updates

While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and protect your account credentials.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes your acceptance of the updated policy.

11. Grievance Officer

In accordance with the Information Technology Act, 2000 and the DPDP Act, 2023, we have appointed a Grievance Officer:

Name: Nishant Sharma

Email: hello@vidyalya.in

Resolution timeline: All grievances will be acknowledged within 48 hours and resolved within 15 business days.

12. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Company: Zenith Vidyalya Private Limited
Email: hello@vidyalya.in
Phone: +91 9152368957
Address: H.NO-310, OLD PLOT NO-8, GALI NO.80, SANJAY COLONY, Jawahar Colony, Faridabad, Haryana 121005